FAQ's

Who can benefit from therapy?

Everyone can benefit from therapy. We work with teens and adults from all walks of life to help them identify the challenges and behaviors impacting their path to living a happy and fulfilling life. Whether you wish to set life goals, are looking to establish healthy relationships, or are looking to find solutions to help you cope with your anxiety, therapy can help. Most importantly, you don’t need to be experiencing a crisis to seek support. Many people are proactive about their mental health and they use therapy as a means to prevent common daily concerns from evolving into a larger problem.

Do you offer in-person and online therapy sessions?

Yes! We currently offer both in-person and virtual therapy sessions via teletherapy. You can even choose to alternate between virtual and in person therapy sessions. Ultimately, whichever you feel most comfortable with.

Is teletherapy as effective as in-person therapy sessions?

Absolutely! Teletherapy is just as effective as in person therapy sessions. Your teletherapy sessions will be conducted using a safe and secure internet connection on your smart phone, i-Pad, or computer. In most cases, teletherapy is covered by your insurance.

Will insurance cover my therapy sessions?

Most insurance policies cover both in person and telehealth therapy sessions under their mental health coverage options. We currently accept Blue Cross Blue Shield of Illinois (BCBSIL) PPO network and Blue Cross Blue Shield of Illinois (BCBSIL) Blue Choice Network. Before your first session, we recommend contacting your insurance provider to see if your policy covers your upcoming sessions. We recommend asking your insurance provider the following questions:

What are my mental health benefits?
Will I be required to pay a copay-pay?
How many therapy sessions will my plan cover?
How much will my insurance pay for an out-of-network provider?
Do I require approval or a referral from my primary care physician before starting therapy?

What insurance coverage do you accept?

We currently work with the following insurance companies:

Blue Cross Blue Shield of Illinois (BCBSIL) PPO network
Blue Cross Blue Shield of Illinois (BCBSIL) Blue Choice Network

Can I pay for my sessions out of pocket (without insurance)?

Yes. We accept personal payments if you do not have insurance or mental health coverage. Private Pay rates are available upon request.

What can I expect from therapy?

Therapy sessions typically occur once per week and last between 50 and 55 minutes. However, depending on their immediate needs, some individuals require two sessions per week during times of crisis. During your first session, your therapist will collect your background information (such as your medical history, family background, cultural background, etc.). Typically, this first session allows you to become comfortable with your therapist and provides them with an understanding of what brought you to therapy. You will also discuss what you hope to gain from your therapy sessions.